Last Updated: 1st March 2025

Table of Contents

  1. What does Integrio do?
  2. Personal data we collect and process
  3. How we use your personal data (our purposes) and our legal basis for processing it
  4. Who we share your personal data with
  5. Cookies and similar tracking technology
  6. How we keep your personal data secure
  7. International data transfers
  8. Data retention
  9. Data deletion
  10. Your data protection rights
  11. Updates to this Privacy Notice
  12. How to contact us

We recommend that you read this Privacy Notice in full to ensure you are completely informed about your personal data.

1. What does Integrio do?

Integrio is a business software solutions provider, helping companies streamline operations, enhance efficiency, and improve communication through our cloud-based platform. Our headquarters are in the UK, and we provide services globally.

For more information about Integrio, visit our website at www.integrio.app.

2. Personal data we collect and process

The personal data we collect from you, either directly or indirectly, depends on how you interact with us and our platform. We collect data from the following sources:

Information You Provide Directly

  • Account creation details (name, email, phone number, password)
  • Customer service interactions
  • Purchase information and payment details (processed by third-party payment providers)

Information We Collect Indirectly

  • Website/App usage data (cookies, analytics, log files, IP addresses)

Information from Third Parties

  • Service providers for analytics, marketing, and payment processing
  • Social media platforms (where applicable)
  • Business customers using our platform (e.g., your employer)

We do not collect sensitive personal data such as health information, race, or sexual orientation.

3. How we use your personal data (our purposes) and our legal basis for processing it

We use your personal data for the following purposes:

PurposeType of DataLawful Basis
Account registration and managementIdentity, Contact, Account DataContractual necessity
Service provision and transactionsIdentity, Contact, Transaction DataContractual necessity
Customer support and communicationsIdentity, Contact, Communications DataLegitimate interest
Security and fraud preventionIdentity, Account, Device DataLegal obligation
Marketing and advertisingContact, Marketing DataConsent or legitimate interest
Legal complianceIdentity, Transaction DataLegal obligation

4. Who we share your personal data with

We may share your data with:

  • Group companies providing business services
  • Third-party service providers (e.g., cloud hosting, payment processors)
  • Law enforcement or regulatory authorities (if legally required)
  • Business partners for integrated services (with consent)

5. Cookies and similar tracking technology

We use cookies and tracking technologies to improve your experience and for analytics. For more details, refer to our Cookie Notice.

6. How we keep your personal data secure

We implement security measures, including:

  • Data encryption during transmission
  • Access controls and authentication
  • Regular security assessments

7. International data transfers

Your data may be processed outside your country of residence. We ensure appropriate safeguards are in place, such as:

  • Standard Contractual Clauses (SCCs)
  • UK and EU data protection compliance measures

8. Data retention

We retain your data as long as necessary for business and legal purposes. If no longer needed, data is securely deleted or anonymised.

9. Data deletion

If you do not use the Integrio platform beyond a trial period, your data will be retained for 90 days before being permanently deleted. You will receive prior notice before deletion.

10. Your data protection rights

You have rights regarding your data, including:

  • Accessing, correcting, or deleting your data
  • Objecting to processing
  • Opting out of marketing communications
  • Withdrawing consent (where applicable)

To exercise your rights, contact us at privacy@integrio.app.

11. Updates to this Privacy Notice

We may update this Privacy Notice periodically. Changes will be communicated where necessary.

12. How to contact us

For any questions or concerns regarding your data, contact us at:

Email: privacy@integrio.app
Address: 4 crouch fields Ansty, RH17 5NW

For further details, visit our website at www.integrio.app.